Privacy Policy

This Privacy Policy explains how PreciousTRANSIT ("we", "us", or "our") collects, uses, and protects information submitted through our website and services. By using our platform, you agree to the practices described below.

01 Information We Collect

We collect information you provide directly when using our services:

• Shipment Tracking: Tracking numbers entered on the tracking portal are used solely to retrieve and display shipment status. We do not store tracking queries linked to individual users.
• Quote Requests: Name, company, email address, phone number, origin, destination, shipment type, and cargo details submitted through the quote form.
• Contact Form: Name, email address, subject, and message content submitted through the contact form.
• Session Data: We use server-side sessions to maintain secure authenticated connections for registered users. Sessions do not persist tracking data.

02 How We Use Your Information

• To respond to quote requests and provide freight pricing.
• To respond to contact form enquiries.
• To process and manage shipments on behalf of clients.
• To improve our services and platform functionality.
• To comply with legal, customs, and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

03 Data Sharing

We may share your information only in the following limited circumstances:

• Service Providers: Trusted carriers, customs brokers, and logistics partners involved in fulfilling your shipment — only the data required for that purpose.
• Legal Obligations: When required by law, court order, or regulatory authority (e.g., customs authorities).
• Business Transfers: In the event of a merger or acquisition, your data may transfer to the successor entity under equivalent privacy protections.

04 Data Retention

Shipment records are retained for a minimum of 7 years to satisfy customs, tax, and trade compliance requirements. Quote and contact form submissions are retained for 2 years for business correspondence purposes. You may request deletion of your personal data (subject to legal retention obligations) by contacting us.

05 Cookies

Our website uses only essential session cookies required for the platform to function correctly (e.g., maintaining your authenticated session in the admin panel). We do not use advertising, analytics, or tracking cookies. No third-party cookie services are embedded.

06 Data Security

We implement industry-standard technical measures to protect your data, including TLS/HTTPS encryption for all data in transit, bcrypt password hashing for all user accounts, parameterised database queries to prevent SQL injection, CSRF token validation on all forms, and strict role-based access control on the admin platform.

07 Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact our data privacy team at info@precioustransit.net. We will respond within 30 days.

08 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

09 Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by updating the "Last Updated" date at the top of this page. Continued use of our services after any update constitutes acceptance of the revised policy.

10 Contact Us

For any privacy-related questions or requests, please contact: